Vancouver Sideboard 3 Door 3 Drawer Natural

How to care for Indoor Wooden Furniture • Furniture with a hard lacquer, wax polish or painted surface should be dusted with a dry cloth. • Waxed furniture will need to be given a coat of beeswax a couple of times a year to help maintain its luster. • Spray polishes are best avoided as they contain silicones which may spoil the furniture’s surface by building up over time. • Make sure all surfaces are protected from heat and liquids by mats and coasters. Wipe up spills immediately and ensure that a mat or pad is placed under paper if you are writing. Do not leave liquids to settle on the surface as this will damage the finish. • Extendable dining tables should be left extended for the first few months to avoid an uneven appearance. Likewise, lamps and ornaments should also be moved regularly. • Furniture will endure most temperatures in the home but it is best to avoid placing furniture next to heat sources such as radiators or fires. Be particularly careful with solid wood as the lack of humidity caused by central heating can cause damage such as warping and cracking. • Wooden furniture should be protected from direct intense sunlight and exposure to magnification heat from large glass windows and doors. These conditions can cause premature warping and potential splitting to occur in timbers. How to care for Painted Wood finishes – additional information to above Wooden Furniture • Hand painted brush stroke finish's will hold up to everyday wear and tear quite nicely. However, it is important to remember that your piece is still a wood piece of furniture and should be cared for as such. • Painted furniture still requires regular dusting with a damp cloth. When very soiled wash with a solution of mild, non-abrasive detergent and warm water. Wring a cloth nearly dry and work on a small section at a time, then rinse with clear water and dry after. • Never leave water to settle on the surface as this will cause damage. Any liquid spilled onto the item should be cleaned up immediately using an absorbent cloth. • AVOID chemical cleaners or liquid furniture polish including direct contact with greasy substances • As with all natural wood products, there will be some movement within the parts as the furniture acclimatises to its surroundings, you may see slight chipping and cracks where panels meet, this is a completely natural occurrence with ALL painted products using natural solid timbers. • Painted surfaces can be carefully touched up with matching paint.There will be various brush lines, slubs, and little inconsistencies in the painted finish, this is all part of the relaxed handfinished look and feel of hand painted collections.

Dimensions : H80.0cm x W173.0cm x D47.5cm
Weight : 65.0 kg
Material : Pine / Pine Veneer / Plywood

WHAT ARE THE DELIVERY COSTS?

Delivery is calculated at the checkout page when entering your postcode into the delivery calculator. The calculator works out the product weights and the location for delivery minus subsidies by House of Isabella to get you the best possible price and service for delivery.

House of Isabella significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to you, anywhere in Australia. To calculate the delivery charge, simply insert your postcode into the delivery calculator on the product page. If you are considering purchasing a number of items, please place the items in your shopping cart and then insert your postcode. The reason for this, is because the more your purchase the greater the delivery subsidy. 

WHAT ARE THE DELIVERY TIMESCALES?

We generally say allow 7-14 days for delivery depending on your delivery address. For many country locations, WA, NT & Tasmania please allow approximately 2-3 weeks.

If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery. Please note that delivery is usually to ground floor only. There may be a possibility of upgrading, please ask us for individual price should this be required. 

In most cases we expect delivery to have be completed within 10-21 days of placement of your order, depending on where you live, however please note that on occasion delivery times may change based on factors outside of our control such as supply interruptions or your delivery location.

To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.

House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.

DO I HAVE TO BE HOME TO RECEIVE MY ORDER?

To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.

House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.

If there is nobody to sign for the goods when they are delivered the logistics company will leave a missed delivery advice card in your letter box advising of the failed delivery. The goods will then be returned to their local depot and you will then need to make contact with the logistics company directly to arrange an appropriate time for a re-delivery.

The other option is to authorize and "Authority to Leave" in the checkout section of our website. This means that in the event you are not home when deliver is attempted, the goods will be left as per your instructions.

WHAT HAPPENS IF AN ITEM IS OUT OF STOCK?

In the event that a product is out of stock, House of Isabella will contact you by email to give you an indication as to availability and an anticipated delivery time.

If you have paid for an item/s that have subsequently sold out or are unavailable and you do not wish to proceed with your order you will be offered a full refund or exchange for other items.

WHAT IS THE STANDARD DELIVERY SERVICE?

The standard delivery service by most couriers is to kerbside of the address stated. Drivers will often offer to assist however, please be advised that you may need to assist either fully or in part, to get the items into your property or room of choice. If additional delivery requirements are required, please ask prior to ordering so that our team can look into these requirements for you. Unfortunately amendments to the delivery once dispatched are not guaranteed.  

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells, elevators and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A delivery charge will need to be applied should our team need to return an item or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons.