Queen Mattress Memory Pillow Top Pocket Spring Foam Medium Firm Bed

Product Description:
 
Sleeping on Cloud
Soft Belgium Knitted Fabric creates a cloud like feel when you are on the mattress. Utilizing Hypo-Allergenic treatment and a breathable membrane layer, 99% of dust mites, bacteria and fungus are unable to pass through making our encasements great for those with asthma and allergies.
Pocket Coil
No Partner Disturbance
Individual Zoned Pocket Springs works independently that provides varying and appropriate levels of support to different areas of the body (such as the head, chest, hips or ankles) based on weight. This is 6 Turn Coil System with each independent operating coil you will feel less movement from your partner unlike a traditional inner spring that has interconnecting wires between coils.
Coil Count: Queen-768 @2.0mm Wire Diameter
Visco Elastic Memory Foam
Fits The Contours of Your Body
Memory Foam technology is great for people with back problem as it supports the spine in perfect alignment. It improves sleep quality by reducing number of turnover during the night. Memory Foam can inhibit bacteria growth.
As it is made from polyurethane and other chemicals, you might find a strong smell just after opening the packaging which will disappear within a week.
Mattress Firmness
Mattress being too hard or too soft makes the most uncomfortable sleep at night. This premium collection mattress comes in medium feel which will satisfy your requirement.
Key Features:
 21 cm High Pocket Spring Mattress with total height 28 cm
100% Memory Foam Layer in Pillow Top section
 6 Turns Coil with 2mm Wire Gauge
 Air mesh Fabric Sides to Facilitate Air Flow
 Sides are Linen Fabric Quilted with PU Foam
 Non-Woven Fabric in Bottom
 No Turn Technology 
 4 Handles for easy movement
 Smart Box Packaging for AU Wide Delivery
Product Specifications:
 Product Dimension: L-203 x W-153 x H-28cm (+/-2%) 
 Product Weight: 40kg
 Firmness Rating: Medium
 Box Dimension: L-158 x W-32 x H-32cm
 Box Weight: 41kg
 Packaging Type: Vacuum Rolled up
 
Package contents: 1x Queen Mattress Latex Pillow Top Pocket Spring Foam Medium Firm
 
Images are for illustration purposes only. The colours may slightly vary from actual product.
Delivery excludes the following postcodes:
0801, 0822, 0872 - 0887, 2898 - 2899, 4470 - 4471, 4580 - 4581, 4600, 4650 - 4655, 4819 - 4830, 4850 - 4856, 4858 - 4860, 4870 - 4876, 4878, 4880 - 4881, 4885 - 4895, 5607, 5640 - 5650, 5653 - 5720, 5723 - 5724, 5730 - 5731, 5733 - 5734, 6312, 6315 - 6386, 6394 - 6397, 6409 - 6452, 6462 - 6490, 6512 - 6515, 6517 - 6519, 6522 - 6537, 6574 - 6575, 6605 - 6850, 7255 – 7257
 
If your postcode is within the above ranges then please contact us for a postage quote.
Damaged Delivery Receipt Instructions:
If damage is evident upon delivery, customers must refuse the freight keeping appropriate proof of  arrival with damage. If they do accept the freight, then clearly mark the delivery receipt with "D" or "Damaged" to document the condition of the freight.
Acceptance of damaged freight without proper documentation may complicate or void the claims process.

WHAT ARE THE DELIVERY COSTS?

Delivery is calculated at the checkout page when entering your postcode into the delivery calculator. The calculator works out the product weights and the location for delivery minus subsidies by House of Isabella to get you the best possible price and service for delivery.

House of Isabella significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to you, anywhere in Australia. To calculate the delivery charge, simply insert your postcode into the delivery calculator on the product page. If you are considering purchasing a number of items, please place the items in your shopping cart and then insert your postcode. The reason for this, is because the more your purchase the greater the delivery subsidy. 

WHAT ARE THE DELIVERY TIMESCALES?

We generally say allow 7-14 days for delivery depending on your delivery address. For many country locations, WA, NT & Tasmania please allow approximately 2-3 weeks.

If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery. Please note that delivery is usually to ground floor only. There may be a possibility of upgrading, please ask us for individual price should this be required. 

In most cases we expect delivery to have be completed within 10-21 days of placement of your order, depending on where you live, however please note that on occasion delivery times may change based on factors outside of our control such as supply interruptions or your delivery location.

To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.

House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.

DO I HAVE TO BE HOME TO RECEIVE MY ORDER?

To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.

House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.

If there is nobody to sign for the goods when they are delivered the logistics company will leave a missed delivery advice card in your letter box advising of the failed delivery. The goods will then be returned to their local depot and you will then need to make contact with the logistics company directly to arrange an appropriate time for a re-delivery.

The other option is to authorize and "Authority to Leave" in the checkout section of our website. This means that in the event you are not home when deliver is attempted, the goods will be left as per your instructions.

WHAT HAPPENS IF AN ITEM IS OUT OF STOCK?

In the event that a product is out of stock, House of Isabella will contact you by email to give you an indication as to availability and an anticipated delivery time.

If you have paid for an item/s that have subsequently sold out or are unavailable and you do not wish to proceed with your order you will be offered a full refund or exchange for other items.

WHAT IS THE STANDARD DELIVERY SERVICE?

The standard delivery service by most couriers is to kerbside of the address stated. Drivers will often offer to assist however, please be advised that you may need to assist either fully or in part, to get the items into your property or room of choice. If additional delivery requirements are required, please ask prior to ordering so that our team can look into these requirements for you. Unfortunately amendments to the delivery once dispatched are not guaranteed.  

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells, elevators and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A delivery charge will need to be applied should our team need to return an item or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons.